Technology Support
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More About Tech Help
Campus Technology Support
The KU IT Customer Service Center provides assistance with general technology questions for all areas of campus outside of KU Housing.
See the Technology Support Page for Customer Service Hours and more information.
Lawrence Campus:
Call us: 785-864-8080
Email us: itcsc@ku.edu
Chat: Technology.ku.edu
In-Person Help: Anschutz Library, room 201
Edwards Campus:
Call us: 913-626-9619
Email us: kuec_support@ku.edu
KU Student Housing Internet & Cable TV Support
KU partners with Apogee (ResNet) to provide advanced network services and cable TV to campus residence halls, scholarship halls and on-campus apartments.
Apogee provides support 24/7 via email and phone: support@myresnet.com | 855-643-2149. Visit Apogee's myResNet student portal for more information and to sign up for Internet access and cable TV service in KU student housing.
Technology Support Centers
KU IT provides a diverse range of campus technology support to KU faculty and staff via our courteous and knowledgeable technology support staff. Support staff are managed by KU IT via our Technology Support Centers (TSC) and conveniently located in close proximity to their customers.
TSC staff provide a single point of contact for services including computer setup and installation, workstation maintenance, application support, peripheral support, network support, personal and group file storage, and technology planning and recommendation.
IT Customer Service Center
In addition the TSC's, the KU IT Customer Service Center provides assistance to faculty and staff, particularly after hours and on weekends.
See the Technology Support Page for Customer Service Hours and more information.
Lawrence Campus:
Call us: 785-864-8080
Email us: itcsc@ku.edu
Chat: Technology.ku.edu
In-Person Help: Anschutz Library, room 201
Edwards Campus:
Call us: 913-626-9619
Email us: kuec_support@ku.edu
Educational Technologists
KU IT's Ed Techs support instructional technologies, including Canvas. They can help you choose the most effective tools and resources to meet your teaching needs.
Phone:785-864-2600
Email: ITEdTech@ku.edu
Web: TeachTech.ku.edu
Media Production Studio
Media Production Studio staff helps instructors enhance the student experience through multimedia course content.
Phone: 785-864-6452
Email: itmps@ku.edu
Web: mps.ku.edu
Center for Online and Distance Learning
CODL offers a wide range of pedagogy and media expertise to help instructors envision and implement online courses.
Phone: 785-864-1000
Email: onlinelearning@ku.edu
Web: codl.ku.edu