Technology to help students get started

Outlook App and KU Email

6. Download the Microsoft Outlook app and connect your KU email to your device.

Once you enroll in classes during Orientation, you will officially be a Jayhawk! This means that KU will start sending emails to your university account. Connect your KU email account to your mobile device so you receive important information throughout the summer.  

iOS:  See our handout for directions with screenshots 

  1. Go to the App Store and search for and download the Microsoft Outlook app
  2. Open the app after it is installed. 
  3. Add your KU email address (for example, a123b123@ku.edu) and tap Add Account
  4. You will be prompted to sign in to KU's system using your KU Online ID and password
  5. Tap Maybe Later when prompted to Add Another Account. 
  6. Choose whether or not you would like Outlook to send you notifications. 
  7. If you chose to get notified, a message will pop up that Outlook would like to send you notifications. Tap Allow

Android:  See our handout for directions with screenshots 

  1. Go to the Google Play Store and search for and download the Microsoft Outlook app
  2. Open the app after it is installed.  
  3. Tap Get Started
  4. Add your KU email address (for example, a123b456@ku.edu) and tap Continue
  5. You will be prompted to sign in to KU's system using your KU Online ID and password
  6. Tap Skip when prompted to Add Another Account. 
  7. Tap Skip if you want to bypass the app overview. 

You can also check your email through a browser at outlook.office365.com, or through your computer’s email client: Mac or PC

If you have trouble completing this process, please contact KU IT's Customer Service Center (CSC) at itcsc@ku.edu or 785-864-8080 for assistance.

Representatives are available: 

  • Monday-Thursday 8am-8pm 
  • Friday 8am-5pm 
  • Saturday 10am-6pm 
  • Sunday noon-8pm 

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