Technology to help students get started

FAQs

Questions about Technology / Equipment Needs 

What computer / laptop should I get for school? What programs do I need to have on my computer?  
KU does not have a university-wide stance on this issue, but you may find that your academic unit has a recommendation. You can find some information at the KU Bookstore's Tech Shop, but you should also check with your academic advisor.
Should I buy a PC or a Mac, and why?
KU does not have a university-wide stance on this issue, but you may find that your academic unit has a recommendation. You can find some information at the KU Bookstore's Tech Shop, but you should also check with your academic advisor.
Does KU offer any free software to students?
Yes! You can install a copy of Microsoft Office onto your computer and mobile device. You can find additional software available at no cost or at a discounted rate at kusoftware.ku.edu
Do I need a printer?
No. KU's Print from Anywhere service allows you to print from your personal computer, laptop, or mobile device to multifunction printers located around campus. It costs $.08/side to print in black & white and $.48/side to print in color at these printers. Please review the Quick Start Guide for more information. 
What equipment will I need if all classes are online in Fall 2020?
If all classes are online this Fall, you will need access to an internet connection and a computer or other device. Further requirements will vary by department and by course; we recommend that you contact your instructors to ask for their requirements.
Can I borrow or rent a laptop from KU?
When on campus, you can check out a laptop from KU Libraries for a limited amount of time.
If your request is longer-term (for example, if Fall classes are online), there is a limited number of laptops that can be borrowed for academic purposes. If you are in need of technology equipment, please contact Student Support and Case Management in Student Affairs. We are currently planning for Fall semester technology needs, and will update this information as we move closer to August.
Do internet and cable connection cost extra in the residence halls?
No. An internet speed of 40 mbps and four additional devices are part of your room rate. Additional speed and device capacity can be purchased. Please visit the KU Student Housing's webpage for more information.

Questions about KU Accounts and Systems 

Are my username and KU Online ID the same thing?
Yes. You'll hear both terms used around campus. This is the ID that is formatted as, for example, a123b456, and is used to log in to your KU accounts. These are different from your KUID#, which is the 7-digit number that you use on scantron sheets and to sign in to campus events. 
Can I change my username / KU Online ID?
No. You will always use the alphanumeric ID (for example, a123b456) to log into KU systems. However, you can create an alias for your KU email address. An alias is a nickname for your permanent email address; after creating an alias, you can share that email address with others and messages sent to that account will go to your official KU email account. 
Can I update my personal information (preferred name, primary address, gender marker, etc.)?  
Yes! Please visit the Center for Sexuality and Gender Diversity for more information on changing your preferred name and gender marker. Visit Updating Personal Information on the Registrar's Office website to make these changes. Please note that you cannot change your KU Online ID (your "username" - for example, a123b456). 
What is the difference between the KU Portal, JayhawkGPS, Enroll & Pay, and ScheduleBuilder? 

The KU Portal is where you can find your Degree Progress Report (DPR), which is the document that lists your degree requirements and checks them off as you complete them. You can find a tutorial for generating your own DPR here: https://sis.ku.edu/generating-degree-progress-report
You can make an academic advising appointment through JayhawkGPS. It is also where you can find notes from your advising appointments. More information can be found here: http://jayhawkgps.ku.edu/student-overview-0 
Enroll & Pay is the system you will use to view enrollment holds, pay your KU bill, and enroll in classes. You can find more information here: https://sis.ku.edu/enrollpay-student 
ScheduleBuilder is a function of Enroll & Pay that can help you search for and enroll in classes. You can find more information here: https://sis.ku.edu/sites/sis.ku.edu/files/files/Student_Course%26Cat_Schedule%20Builder.pdf 

How can I give others (for example, my parents) access to my KU accounts?
There are two parts to this process. First, you as the student must give them permission. This is known as delegating access. Once you have given another person access, they will need to take steps to complete the process.
Why can't my parents pay my KU Bill?
It's possible that you have not given your parents permission to access your KU accounts. Please read through the instructions for delegating access to another person. Once you have given another person access, they will need to take steps to complete the process.

Other Questions 

I'd like to work for the IT department in the fall.
How can I find out what jobs are available and how to apply for them?
You can search for student jobs at the KU employment website
Are there any tech-related student groups I could join?
What apps should I add?
Click on https://mobileplaza.ku.edu/ for suggestions on KU and Lawrence mobile apps.
What safety/security technology is available?

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