Technology to help students get started

During Orientation

Manage Your Online ID and Password

Forgot Your KU Online ID?
Change Your Password
Forgot Your Password?
Set Up Your Challenge Questions KU Password Policy

Protecting Your KU Online ID & Password

Your KU Online ID and password are your keys to most of KU's online services including: KU email, Blackboard, Enroll & Pay, myKU Portal and many more. Passwords may be changed at any time, but all users must change their password every 210 days. KU IT strongly recommends that you do not share your KU Online ID password with anyone, including parents and guardians. 

Passwords are an essential aspect of your computer security. By preventing unauthorized access to your accounts, passwords are a critical first line of defense for your electronic resources. Sharing your password can compromise your accounts, as well as University systems. Sharing personal account information is also a leading cause of identity theft. If you share your KU Online password, you give others access to everything you can access with your KU Online ID. You may even be responsible for anything they do while their logged in with your credentials. Sharing your account with someone else is a violation of the KU Password Policy and may cause you to lose access privileges and be subject to disciplinary actions.


Manage Your KU Email Account

Manage Your KU Email Aliases


Manage KU Directory Listing

KU Identity Information Summary
Manage Your Privacy Settings
View Your Online Directory Listing on KU People Search


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Learn more about free and discounted software for KU students!

KU Technology Help

Call KU IT Customer Support

785-864-8080
Phone support

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Go To KU First-Year Experience

KU Today
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44 nationally ranked graduate programs.
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Top 50 nationwide for size of library collection.
—ALA
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